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Hotline Consultant

Get to Know Us

WELCOME!

Who We Are

     

Atlas Virtual Support Solutions was created in Austin, Texas to fill a gap in the market: the need for real, responsive, and responsible support that doesn’t compromise on quality. Ensure you never miss a lead, inquiry, or urgent issue. We represent your brand with warmth, clarity, and professionalism — day or night.

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Need help with administration paper work?
i.e; (Data entry / Invoicing / Emails / Scheduling / Social Media Posting / Job Posting / New Hire Screening / Vendor Management)

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Experience the confidence of having a professional virtual support team that delivers consistent, high-quality services, helping you scale without compromise.​​

     

We believe in empowering our clients through meaningful partnerships. That means professional agents, transparent processes, and results you can count on. You can trust Atlas has the solutions you need.
 

Learn more about what Atlas has to offer: 

  • (24/7) Call Center Support.

(Customer / Tech. / Product Support / After Hours)

(LEARN MORE)

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  • Executive Virtual Assistant.

(Receptionist & Secretarial)

(LEARN MORE)

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  • Brand Development & Marketing Team.

(LEARN MORE)

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  • Customized Service Plan.

(Create Customized Plans That Are Tailored To Fit Your Needs)

​(LEARN MORE)

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Our Values:​​
 

  • Responsiveness:
    Speed matters. We act quickly and effectively.

  • Reliability:
    You can count on us (24/7)

  • Respect:
    Every client & caller is treated with respect.

  • Real Results:
    We convert more leads, & retain more clients.    ​​​

 

Call to Action:

Start A 30-Day FREE Trial & get 30% OFF your first yearly subscription plan (HERE)

 

Or

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Try Our 30-Day Pilot Program, No Long-Term Commitment.


30-Day Pilot – $300 Flat Rate

- Up to 75 calls handled

- Weekly reporting

- 100% satisfaction guarantee — no commitment

Get 30% Off  Your First Yearly Subscription Plan When You Start A Free 30 Day Trial !

Services

Online meeting

(24/7) Live Receptionist. Never Miss A Call Or Lead Again.

Atlas Is More Than A Hybrid Call Center & Virtual Assistant, We’re Your Backend Customer Facing Virtual Support Partner. Taking Care Of All Your Administrative Needs. Save Time & Overhead Costs. Providing (24/7) Support, Without The Payroll Hassle.

 

Atlas Is Your Solution To Your Virtual Support Needs. Saving You Costs, Time & Training. While Gaining A Solid Support Line That Helps Delegate Admin Tasks, Increase Productivity, Resolve Issues Faster & Retain More Clients.​
 

When you work with Atlas, you get:​

- Real People.

- Real Support.

- Real Results.
 

We show up every day to help you grow, save time, and build stronger relationships with your clients — one call, one conversation, one customer at a time. Cost-effective, flexible services that help grow, stay organized, reach customers, and remain competitive. Here's our core essential services:

(24/7) Call Handling Customer & Tech. Support

  • Tier 1 Tech Support (after-hours)

  • Help Desk Overflow

  • Product Support / FAQ Calls​​

  • Bug Report Intake

  • Product Launch Hotline

  • Tenant Support Hotline (24/7)

  • Maintenance Request Dispatch

Receptionist & V.A. Services

  • ​Appointment Scheduling

  • Data Entry, Invoicing & Record Keeping

  • Client Follow Up / Qualification

  • Calendar & E-mail Management

  • Invoice generation & Expense tracking

  • Supplier research & Inventory syncing

  • Job posting & Resume screening

  • Call Answering & Routing

  • Job Inquiry Intake & Pre-Qualification

  • Dispatching Field Workers or Crews

  • Complaint Resolution

  • Voicemail Monitoring & Callbacks

  • Social Media Posting 

  • Website Updates

Branding  & Marketing

  • Website & Logo design

  • Brand voice

  • SEO and content strategy

  • Social media management

  • Email marketing campaigns

  • Competitive analysis

  • Target audience profiling

  • Customer feedback surveys

  • Yelp, Google, Facebook reviews

  • Lead Generation

  • Cold emailing / cold calling

  • CRM setup

  • E-commerce setup

At the Office

Industries That We Service

Home & Office Services:

  • Electric

  • Plumbing

  • Painter

  • Roofing

  • Flooring

  • Fencing

  • Windows / Doors

  • Landscaping / Gardening

  • Tree Trimmer

  • Cleaning Companies

  • Locksmiths

  • Pest Control

  • AC / Heating

Law Firms

Software & SaaS

Marketing Agencies 

General Contractors

Finance / Accounting

Medical / Wellness

Staffing Agencies

Insurance Companies 

Automotive

Event Planners

Real Estate / Property Managers

  • Airbnb

Construction Companies

E-commerce / Retail

Education Institutions

Media Companies

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